Home IT Support
Even if you’re ‘pretty good’ with computers, dealing with IT issues or computer repairs is frustrating and time-consuming. Stop wasting time and talk to The Computer Professor’s IT technicians for fast and friendly IT support.
The Computer Professor provides expert tech support and problem-solving for all your home IT support needs.
Talk to us about:
- Home computer help
- Setting up a new computer
- Syncing your devices
- Virus and Malware Removal
- Backup Services
- Data Recovery Services
- Cloud Services
Business-grade help for your Home IT
The Computer Professor is a trusted name in IT support around Queenstown and around New Zealand. We provide the same level of responsive, professional IT support to our residential clients as we do for our business clients.
We’ll always find the most efficient way to do the job. If it’s the most cost-effective solution, we’ll come to you. Otherwise, we suggest you bring your computer to us so we can run upgrades or data recovery while we work on another project. In many cases, we can deliver fast, professional help via remote support.
Slow computer driving you crazy?
There are many issues that can cause your computer to run slowly. To get your home IT up to scratch, we can investigate:
- Insufficient memory (RAM)
- Attack from spyware, virus or malware
- Out of date software
- Internet connectivity
Virus and Malware Removal
The best way to protect your home computer from viruses and malware is with powerful protection.
But if the worst happens and your home computer is hit with a virus or spyware attack we can remove it and get you back up and running again. You may be surprised at how much faster your computer runs once it is clean of spyware or malware.
The Computer Professor provides expert advice on antivirus software and how to keep all your home computers and devices protected from nasty attacks.
Backup Services
Can you imagine losing all your family photos? What about your music? Or what about hours of work that have gone into a major project like a family tree? With so many valuable items now stored on our home computers, a major data loss would be a devastating event for any household. The best defence you can take to safeguard against a major data loss is a powerful and reliable backup service.
With so many backup options available, we’ll help guide you through the best system to suit the way you use your home computer and advise on procedures for backup schedules, data restoration scenarios and security. Our expertise covers options for local backup, online backup and cloud backup.
Data Recovery
You never know when disaster will strike. A simple event like a power cut or a major disaster like an earthquake each has the potential for a devastating data loss.
The Computer Professor specialises in hard drive recovery and can usually recover data from hardware that is still operating. The most important thing to ensure your data is recovered safely is to stop using your computer as soon as possible.
When a file is deleted, it is not entirely gone from the hard drive. Instead, the information telling the computer where to find the file on the hard drive is erased and the position is then marked as free so that new data can be written to the same area. This is why your data can be recovered and why it is so important to stop using the affected hard drive as soon as you can.
Cloud Services
Cloud solutions are not just for office IT. The Computer Professor is a Silver Status Microsoft Partner and can provide expert advice on switching your home computer to Office 365 or cloud services. Office 365 is a simple, powerful way to keep all of your files and emails organised at home and between devices.
Make the switch to the cloud and break free from the constraints of physical hardware.
How cloud solutions give your home IT a boost:
- You have the freedom to increase your capacity as you need it
- Access your emails and files anywhere, anytime
- Cloud backup puts a safe distance between you and your data – a reliable and smart way to run your backup and file storage.